Pensions Ombudsman: Liability of pensions manager G00016 (8.7.98)

United Kingdom

Liability of pensions manager G00016 (8.7.98)

The employer's pensions manager deliberately acted outside his authority in paying a lump sum to a member based on too generous a pension. The member could not demonstrate detrimental reliance on the information provided to her by the pensions manager. The employer was in administrative receivership and therefore could not meet the cost of any award. The pensions manager was ordered to pay £500 to the member for distress arising from his maladministration.