Consumer Affairs Minister Kim Howells speaks at a meeting of the Yorkshire Fiscal Group

United Kingdom

Key points made by Consumer Affairs Minister Kim Howells at a recent meeting of the Yorkshire Fiscal Group include the following:

  • Consumers must be able to receive clear information and advise when they want it so they can make good choices and get effective redress when problems arise. They need to be able to access information easily in a way which best suits them, whether by traditional means or through new technology.
  • The DTI is working on proposals to ensure that consumer law is consistently enforced and that traders who cheat consumers are quickly stopped.
  • The reference to traders who cheat consumers is a reference to the proposed reform of Parts II and III of the Fair Trading Act 1973. The details of the proposed reforms are to be announced this Summer.