Time limits and OPAS 1

United Kingdom

Reference: K00037

OPAS misadvised a member complaining about a transfer value quote when it told the member that an unfair dismissal claim had ousted the Ombudsman's jurisdiction. As a result the member's claim was brought out of time.

The Ombudsman extended his usual 3 year time limit on claims to him as it was not the member's fault that the claim was brought late.