Consumer credit information sheets updated by FCA


The sheets have been updated to provide more targeted and useful help to customers, especially those with mental wellbeing issues. The following information sheets have been revised:

  • Arrears.
  • Default.
  • High-cost short-term loans.
  • High-cost short-terms loans, peer-to-peer lenders.
  • Arrears, peer-to-peer lending.

These will come into force on 25 October 2021 in accordance with section 86A(7) of the Act which states that new versions of these sheets take effect three months after publication. Firms must use the current versions, published in 2018, of the information sheets until 24 October 2021.