e-Commerce

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eAlerts Récentes

  •  
    14/10/2024
    United Kingdom

    This is the end, beautiful friend: the ASA clamps down on misleading practices when changing and ending offers to consumers

    In two series of rulings issued on 9 October 20224, the Advertising Standards Authority (ASA) has ruled against misleading practices in relation to (i) end dates for discount promotions, and (ii) price changes in the course of subscription contracts.End dates for price promotionsThe CAP Code has lengthy but ambiguous rules on disclosing the end date of promotions. End dates are listed as a “significant condition” for promotions which should be disclosed (rule 8.17.4), but the same rule goes on to say that “[c]losing dates are not always necessary” (rule 8.17.4.a). If omitting...
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  •  
    09/10/2024
    Pays-Bas

    Netherland’s Supreme Court rulings shake up Dutch e-commerce: what you need to know

    On 4 October 2024, the Dutch Supreme Court delivered two landmark rulings that have significant implications for e-commerce platforms. The rulings clarify that buttons labeled "place order," "order," or "complete order" do not meet the requirements set out in Article 6:230v of the Dutch Civil Code, which is derived from Article 8(2) of Directive 2011/83/EU on Consumer Rights. This provision mandates that consumers must explicitly acknowledge that placing an order implies an obligation to pay. Other key points of the rulings include the following: Non-Compliant Order Buttons – buttons...
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  •  
    26/09/2024
    Middle East

    New SDAIA rules and guidelines published as KSA’s personal data protection framework is now enforceable

    In the lead up to the much anticipated enforcement date from 14 September 2024, the Saudi Data and AI Authority (SDAIA) has issued a series of new rules and guidelines to help businesses understand and prepare for their obligations under the Personal Data Protection Law and its Implementing Regulations. We consider the top five key priority areas for any entities processing the personal data of residents in Saudi Arabia.As at the date of this publication, SDAIA has issued the following new rules and guidelines to supplement the Saudi Personal Data Protection Law (PDPL) and the Implementing Regulations...
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  •  
    19/09/2024
    Pays-Bas

    Netherlands publishes survey on compliance with “Guidelines for Online Consumer Protection”

    In August 2024, the Dutch Consumer & Market Authority released a survey of webshops on adherence to the “Guidelines for Online Consumer Protection”. The study aimed to assess if webshops were complying with regulations to prevent online consumers from being misled. Key findings from the study are outlined below.Guidelines for Online Consumer ProtectionThe Netherlands Authority for Consumers and Markets (ACM), responsible for consumer protection and market competition in the Netherlands, published the “Guidelines for Online Consumer Protection” in 2020. These guidelines...
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  •  
    12/09/2024
    United Kingdom

    Recommerce Reads - product liability and the circular economy

    Changes are coming to the existing EU and UK product liability regimes, aimed at responding to the digital age, the circular economy and new global supply chain models. Over the last 40 years, the current regimes have provided a harmonised framework by which consumers who have suffered damage as a result of a defective product may seek compensation. However, significant changes to the kinds of products consumers buy, and how they buy them, means reforms are overdue. Today’s marketplace is full of tech and smart products that were of no concern to legislators in the 1980s. Additionally, eco-conscious...
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  •  
    18/07/2024
    United Kingdom

    Recommerce Reads – Innovating resale: AI considerations for online second-hand retail

    Recent advances in artificial intelligence (“AI”), including in relation to generative AI tools, mean that AI-related stories have become front page news.AI presents a number of benefits and opportunities for businesses, including those operating in the recommerce space. However, before using AI, it is important that businesses are aware of and take steps to mitigate the potential risks associated with AI. In addition, businesses (including UK businesses) using AI in the EU need to prepare for compliance with the EU AI Act, which is due to start applying (in part) from 2 February 2025....
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